Terms of use
These terms explain how FollicleLane works in simple words. We are a free service that helps connect you with licensed hair-restoration providers, and we want you to know what we do, what we do not do, and what to expect.
By using FollicleLane, you agree to use the site in a lawful, respectful way. This website is here to share general educational information and help people ask to be matched with licensed hair-restoration providers. FollicleLane is **not** a clinic, doctor, surgeon, or medical provider. We do not perform procedures, and we do not give medical, surgical, or treatment advice. If you use this site, please also review our [privacy policy](/privacy/) and our [disclaimer](/disclaimer/) so you understand how the service works.
Using this website the right way
You may use FollicleLane only for personal, lawful purposes related to learning about hair-restoration options and asking to be connected with licensed providers.
When you use the site, you agree that you will:
- give basic contact details that are true and current so a provider can respond to your request
- use the site for yourself or for someone you are legally allowed to help
- avoid sending spam, harmful code, false information, or messages that break the law
- avoid copying, misusing, or trying to disrupt the website or its content
You should not use this site as a substitute for talking with a licensed provider. The information on FollicleLane is general and educational. It may not fit your personal situation.
We may update, limit, or improve parts of the site at any time. We may also remove misuse or suspend access if someone uses the site in a way that harms others, breaks these terms, or interferes with the service.
How our free matching service works
FollicleLane is a free matching service. Our role is to help connect people who are interested in hair-restoration services with licensed providers who may be able to help.
Here is what that means:
- You use the site to show contact interest.
- We may pass your contact details and request to one or more licensed providers.
- A provider may contact you directly to discuss their services, scheduling, availability, pricing, or next steps.
FollicleLane does not provide medical care, perform hair-restoration procedures, or make treatment decisions. We do not promise that you will be matched with a provider, contacted by a provider, approved for any service, or offered any specific price or appointment.
You are responsible for choosing whether to respond to a provider, book a visit, or move forward. Before working with any provider, you should verify their license, experience, and credentials yourself. Ask questions, review important details carefully, and make sure you feel comfortable before agreeing to anything.
To learn more about how to reach us with general questions about the site, visit our contact page.
Important: no medical advice or provider relationship
FollicleLane does not give medical advice. Nothing on this website should be taken as medical, surgical, diagnosis, or treatment advice. We do not diagnose hair loss, recommend a treatment plan, tell you which procedure is right for you, or decide whether you are a candidate for any service.
Using this site does not create a doctor-patient relationship, clinic-patient relationship, or any other medical provider relationship with FollicleLane. Any medical questions, concerns, risks, benefits, side effects, or treatment decisions should be discussed directly with a licensed provider.
If you are worried about hair shedding, thinning, scalp changes, or another health concern, the safest next step is to speak with a licensed provider. They can evaluate your situation and explain options in a way that fits your needs.
Please do not send private medical records, diagnoses, medication lists, or other health history through FollicleLane. Our service is meant to collect contact intent only so providers can reach out to you.
Results are personal and can differ from person to person
Hair-restoration outcomes are different for every person. Individual results vary. What one person experiences may not be the same for someone else.
Many things can affect outcomes, such as a provider's approach, your goals, timing, cost, follow-up care, and your own personal situation. Because of this, FollicleLane does not guarantee any result, timeline, level of improvement, or satisfaction.
Any information on this site is general education only. If you choose to speak with a provider, ask for clear explanations about expected benefits, limits, costs, recovery, and possible risks. Then take time to decide what feels right for you.
By using FollicleLane, you understand that the service is offered as a helpful connection tool, not as a promise of a specific outcome. Always review your options carefully and verify provider credentials yourself before moving forward.
In plain language
FollicleLane helps connect you with licensed hair-restoration providers for free, but we do not give medical advice or perform treatment. Use the site to ask for contact, then speak directly with a licensed provider and check their credentials yourself.
Common questions
Is FollicleLane a clinic or doctor?
No. FollicleLane is not a clinic, doctor, surgeon, or medical provider. We are a free matching service that connects people with licensed hair-restoration providers.
Do I get medical advice from this site?
No. The content on FollicleLane is general educational information, not medical advice. For diagnosis, treatment questions, or personal recommendations, speak with a licensed provider.
What information should I share through the site?
Only share basic contact details and your interest in being contacted. Do not send medical history, diagnoses, medications, or health records through FollicleLane.
Does FollicleLane promise a match or a result?
No. We do not promise that a provider will contact you, that you will qualify for any service, or that you will get a certain result. Individual results vary.
How do I know if a provider is right for me?
Ask questions directly, review costs and details carefully, and verify the provider's license and credentials yourself before making any decision.
Want to talk to a hair-restoration provider?
Get matched, free, with a licensed provider near you — in your language. We share your contact details and general goal only, never medical records. You compare and choose who to see, with no obligation.
Get matched, free